Privacy policy

Last updated: 3 November 2026

How to request deletion of your data

You may request deletion of your account and the personal data Eventa.tv stores about you at any time. This includes data collected when you register, sign in with email, or use Facebook / Meta Login.

Steps (choose one method):

1. Email: send a message to{' '} support@eventa.tv or to{' '} info@eventa.tv from the email address registered on your Eventa.tv account (or clearly state that registered email in the body). In the subject or message, explicitly request deletion of your account and related personal data held by Eventa.tv. Suggested subject line: “Account data deletion request — Eventa.tv”.
2. Contact form: on eventa.tv open the Contact page, describe the same request, and include your registered email address.

After we verify your identity (if needed), we will process the request and respond within{' '} 30 calendar days, unless applicable law requires a different period. If we must retain certain data for accounting, tax, or legal reasons, we will inform you in writing.

Facebook / Meta: Removing the Eventa.tv app only from your Facebook Apps and Websites{' '} settings does not automatically delete your Eventa.tv profile or the data we hold on our servers. To delete data we store, submit a request by email or via the contact form above.

1) Controller and scope

The controller of personal data for the Eventa.tv platform is ATOMICA GROUP Ltd, company registration number (EIK) 205822763, VAT BG205822763, address: Bulgaria, Veliko Tarnovo, 63-b Nikola Gabrovski Street.

2) Roles in processing (controller/processor)

• For accounts, security, administration of the platform, payments/refunds (via Stripe), reporting and invoicing: ATOMICA GROUP Ltd acts as controller.
• For data relating to participants in specific events (e.g. participant lists, access to the private page, certificates): ATOMICA GROUP Ltd may act as processor on behalf of the Organiser (who is controller for such data), where applicable.
• Stripe processes payment data and card data as an independent controller; Eventa.tv does not store full card data.
• Zoom, Google (Analytics) and Meta (Meta Pixel) are independent controllers for their own services/technologies (when used/activated).

3) What data we collect

• Identification: first name, last name, email, phone (if provided).
• Profile: password (hashed), preferences, language, settings.
• Organisation/invoicing data (for organisers): company name, registration number, VAT number, address, invoicing details, sequential invoice number (when required for documentation of payout).
• Event-related: purchased tickets, statuses (registration/access/participation), access to private page, issued certificates, purchased products.
• Payment (non-card): payment status, amounts, currency, transaction identifiers, refund data, invoicing data (name or company, address, country, registration and VAT number), the card’s brand, last 4 digits and issuing country (from Stripe), and the VAT applied. The card’s country serves as evidence of the buyer’s location for VAT, and an EU business’s VAT number is checked in the European Commission’s VIES system. Full card data are processed only by Stripe.
• Communications: correspondence with support, system emails/notifications.
• Technical: IP address, security logs, cookies/identifiers, browser and session data.

4) Purposes and legal bases

• Providing the service (profile, events, private pages, access, certificates)— performance of a contract.
• Payments/refunds/reporting, fraud/dispute risk management—performance of a contract and/or legitimate interest.
• Invoicing and accounting—legal obligation.
• Transactional emails and reminders—performance of a contract and/or legitimate interest.
• Security and abuse prevention—legitimate interest.
• Analytics (Google Analytics)—consent (via cookie banner), when activated.
• Marketing/measurement (Meta Pixel)—consent, when activated.

5) Cookies and similar technologies

We use necessary cookies for the site to function and, where you consent, analytics (Google Analytics) and advertising (Meta Pixel) cookies. Details and management—in the Eventa.tv Cookie Policy.

6) Recipients of data

• Stripe—processing of payments, refunds, payouts and related reporting data.
• Zoom—conducting online events (when used).
• Infrastructure/hosting/email/SMS/support providers —for delivering and maintaining the service.
• Google/Meta—where consent is given for analytics/marketing purposes (when activated).
• Organiser—receives data about participants to their event (e.g. name/email/status) in order to run the event and provide access/materials/certificates.
• Competent authorities—where required by law.

7) International transfers

Some recipients (e.g. Stripe, Zoom, Google, Meta) may process data outside the EU/EEA. For such transfers appropriate safeguards under the GDPR apply (e.g. Standard Contractual Clauses).

8) Retention periods

• Account data—while the account is active and for up to 3 years after closure for protection against claims, unless the law requires otherwise.
• Accounting/tax documents (invoices, transactions)—in accordance with Bulgarian law (typically up to 10 years).
• Security logs—typically up to 12 months, unless incident/dispute.
• Marketing (consent)—until consent is withdrawn.

9) Security

We apply technical and organisational measures (encryption of traffic, access control, monitoring, etc.). No method guarantees absolute security.

10) Your rights

• Right of access and copy of data.
• Right to rectification of inaccurate/incomplete data.
• Right to erasure („to be forgotten”) in cases provided by law.
• Right to restriction of processing.
• Right to data portability.
• Right to object (including to marketing, where applicable).
• Right to withdraw consent at any time where processing is based on consent.

Further detail: erasure under the GDPR

You may request deletion of personal data associated with your Eventa.tv account (“right to be forgotten”) where applicable under the GDPR. The ways to submit a request are the same as in the section{' '} “How to request deletion of your data” at the beginning of this Policy.

Reminder — how to submit a request:

1. Email: Send an email to{' '} support@eventa.tv or to{' '} info@eventa.tv from the email address registered on your account (or state your registered email in the request). Clearly indicate in the subject or body that you want your account and related personal data deleted.
2. Contact section: You may also use the “Contact” section on eventa.tv and describe your deletion request there.

After we verify your identity (if needed), we will process your request and respond within a reasonable period—typically within 30 calendar days, unless the law requires or allows a different timeframe. If we must retain certain data for accounting, tax, or legal reasons, we will inform you.

If you signed in with Facebook or another provider, you may also manage the app and permissions in that service’s privacy settings; that does not replace a request to us to delete data held in Eventa.tv—use email or the Contact form above.

To exercise your other rights: use the “Contact” section on eventa.tv or send a written request to the address above. For data processed by the Organiser as controller (e.g. for a specific event), contact them directly.

11) Complaints

You have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP), www.cpdp.bg. We recommend contacting us first so we can assist.

12) Children’s data

The Platform is not directed at children under 16. If you believe we have collected data on a person under 16 without a valid basis, contact us so we can take appropriate steps.

13) Changes

We may update this Policy. Changes are published on this page; for material changes we may notify you via the platform/email.

14) Contact

Questions about privacy: the „Contact” section on eventa.tv or by post: ATOMICA GROUP Ltd, Bulgaria, Veliko Tarnovo, 63-b Nikola Gabrovski Street.